Terms & Conditions
All customers must pay a cash deposit of £50 on the day of the delivery. This will serve as a damage deposit that will be fully reimbursed at the time of collection, PROVIDING all equipment is returned in the same clean, undamaged condition it was delivered and signed for in.
Full payment is due in cash, once we have set up all equipment and you (the hirer) are 100% happy. In the event that your payment is not ready upon delivery, we will not be able leave the equipment with you.
Delivery and Setup
All customers will be required to sign to say you understand and accept our ‘Terms & Conditions of Hire’ upon delivery.
Please allow 25-35 minutes before the event for Westbury Football Darts & Inflatables to deliver and set up the equipment, and also 30-45 minutes after the event for them to take down and remove the equipment.
It is the Hirers responsibility to ensure easy access to the site of the booking for unloading and loading of equipment. Any restrictions/obstacles must be reported to Westbury Football Darts & Inflatables prior to the event.
The Hirer must ensure that the area where the hired goods are to be sited will be free from obstructions and debris, and that there is no dog foul (for outdoor bookings) where the equipment is to be sited.
The price of hire includes free setup and delivery to locations within 10 miles of Westbury’s postcode (BA13) locations beyond this will incur a delivery fee. Please contact us for details.
All our equipment will be supplied in a clean and safe condition. Should there be significant dirt or staining upon collection the Hirer will be made liable for professional cleaning costs. Equipment must be collected clean and undamaged for the full refund to be issued. If there is any damage, however slight, or any lost/stolen equipment the deposit will not be returned on collection. Equipment will be assessed for damage and you (the hirer) will be charged for a repair or replacement. If our equipment is damaged or lost and the cost exceeds the damage deposit you will be expected to pay the full amount for the equipment priced as brand new within 14days of the date of hire.
All balls from the soft play ball pit must be collected and bagged before collection. If balls are not collected and bagged, £15 of the deposit will be withheld.
Health & Safety
All equipment must be supervised at ALL times by a responsible person over the age of 18, preferably the Hirer. Westbury Football Darts & Inflatables accept no liability for any damage, accidents or injuries that may occur whilst the equipment is on hire should there not be a responsible adult supervising at the time of the incident.
Westbury Football Darts & Inflatables will take Photographs upon completion of setup as evidence of safe working.
Do not allow children with medical conditions, which may put them at risk of injury to use the Soft Play, Play Equipment or Bouncy Castles.
All Soft Play equipment is strictly for use by children under the age of 6 years. Under no circumstances should ADULTS play on the Soft Play equipment as this will result in damage to the Equipment or injury to the individual(s) / children.
No food, drink or chewing gum to be allowed on or near the Soft Play, Play Equipment and/or Bouncy Castles.
No glass drinking glasses or bottles to be used on or near the Soft Play/bouncy castles.
Absolutely no alcohol or drugs to be used on or near the Soft Play, or Bouncy Castles.
All equipment is to be kept in a clean, dry condition. Any spillages must be cleaned and dried as soon as possible. Cleaning charges may be implemented.
At no time should shoes be worn when using/supervising soft play or bouncy castles. Any damage may result in the Hirer having to pay an additional fee for replacement or repair.
Socks must be worn at all times whilst using the Soft Play, Play Equipment and/or Bouncy Castles.
The Hirer must ensure that all sharp objects, including but not limited to, badges, spectacles, earrings, jewellery etc, are removed prior to using the Soft Play, Play Equipment or Bouncy Castles to ensure it remains undamaged from but not limited to, scratches, tears, dirt (of any kind), and in the same working condition as delivered. If damage does occur the Hirer will incur a repair or replacement charge to be paid within 14 days of hire date.
Children must NOT push, collide, fight or behave in a manner likely to injure or cause distress to others.
No face paints, party poppers, confetti, coloured streamers or silly string to be used on or near the Soft Play, Play Equipment and/or Bouncy Castles.
No furniture to be placed on the safety mats as this may cause damage or injury.
No smoking or barbecues near any equipment at all.
No pets or animals are to be allowed on or near any equipment hired from Westbury Football Darts & Inflatables.
The Hirer is responsible for the safe keeping of all Equipment that is on hire. Charges will be applied for theft or any damage caused to it or for any items missing from it on its return. Full replacement charge for any missing items will be implemented. This includes any accessories which accompany the equipment, i.e. blowers, extension leads, mats etc.
In the event of rain, where possible soft play equipment must be covered or taken indoors / under cover to prevent it from getting wet and water damage occurring. All equipment must be towel dried thoroughly before use re-commences. Only Westbury Football Darts & Inflatables are authorised to collect the equipment on hire. Please ensure you take all reasonable precautions to protect the equipment from damage.
Most importantly please ensure that you take all reasonable precautions to protect the child from harm and danger.
This web site is operated by Westbury Football Darts & Inflatables. All bookings made via this web site are governed by these Terms and Conditions at all times. It is your responsibility as the Hirer to read and understand these Terms and Conditions of Hire prior to making a booking.
All/any promotions are only available until the stated end date.
Delivery is free within 10 miles of BA13 Westbury, although we cover surrounding areas. Delivery costs outside of the 10 mile radius are to be discussed and agreed at the time of booking.
£5 Million public liability insurance is held by Westbury Football Darts & Inflatables.All liability on our behalf is void should any injury occur due to the misuse of drugs and/or alcohol or non-adult supervision.
Bouncy Castle hire
If you are hiring the bouncy castle, please ensure you read all of the points below. We also recommend you have a copy of this information with you on the
day of your event for reference. Any person/organisation hiring our equipment is responsible/liable for any damage or injuries occurring from or as a result of misuse or reckless use. Persons using the equipment/other items do so at their own risk. These guidelines are for the safety of all persons using the inflatable, and it is the sole responsibility of the hirer to ensure they are adhered to. Our company cannot accept responsibility for any damage or injury to anyone using the equipment however caused.
The bouncy castle will need to be set up on a flat, level, clear and clean surface. Please ensure the area you wish it to be set up on is clear all items likely to damage or puncture the bouncy castle.
The bouncy castle is inflated using an electric powered fan. Please ensure that your venue has mains electric power supply within 20 metres of where you would like the bouncy castle set up. The bouncy castle requires the fan to be connected and kept running in order to stay inflated so please ensure that fan is not disconnected from the power supply at any time. Upon delivery we will set up and inflate the bouncy castle. When we return to collect it we will deflate it. Except in the event of extreme weather please do not inflate or deflate the bouncy castle yourself. Once inflated do not attempt to move the bouncy castle as this may result in damage. If the inflatable fails for whatever reason, evacuate immediately to prevent injury.
Do not switch the blower on and off whilst the inflatable is in use.
Should we arrive to set up the bouncy castle and we are unable to due to insufficient access, space or debris, the full hire charge will still be payable.
No food or drinks to be consumed on the bouncy castle (to avoid choking and mess).
All shoes, badges, jewellery (i.e. large earrings, necklaces etc.) must be removed. It is recommended that spectacles are also removed.
No face-paints, party-poppers, coloured streamers or “silly string” to be used on or near the bouncy castle, as they can permanently stain the inflatable for which you will be liable.
Climbing, hanging, or sitting on the walls is dangerous and must not be allowed.
A responsible adult aged 18+ must supervise the bouncy castle at all times.
Ensure the bouncy castle is not overcrowded, and limit the numbers depending on age and size of children using it.
Avoid large children and small children from using the bouncy castle at the same time.
Do not allow anyone to bounce on the step/front apron. The step is there to help users get on and off.
Ensure that no-one with a history of back or neck problems uses the bouncy castle.
No pets to be allowed on or near the inflatable.
Kepp the area of the electric blower free from water and the items supplied.
Occasionally check that the inflatable is still securely pegged down, and there are no obstructions to the blower inlet.
In the event of adverse weather conditions, such as heavy rain or strong winds (gusts of 22mph or more, you must immediately cease using the bouncy castle and switch off the fan. This is mainly for safety reasons but also to prevent damage to the bouncy castle and/or fan.
If you are unsure about anything, please contact us immediately.
Hired equipment will be set up in one location only as agreed on arrival and will not be moved once unloaded and set up.
Our delivery vehicles are to be allowed drive¬¬-on access to the exact location to where the equipment is to be installed, or if to a building as close as possible to the installation location. Westbury Football Darts & Inflatables reserve the right to refuse delivery if the venue or site is deemed to be unsuitable or due to insufficient space to install the equipment by our delivery personnel or if no prior written notice has been received, we may refuse to install the equipment if upon arrival it is found that the exact installation location is an unreasonable or an excessive loading distance from our delivery vehicle to the installation site.
The client is responsible for ensuring that suitable security and crowd control measures are in place prior to start of event.
The company reserves the right to cease operation and remove hired equipment from site if at any time a representative of the company feels that the guests or clients conduct endangers the safety of the guests, clients, themselves, the company’s staff or the safety of the hired equipment. At no time will any level of abuse against our staff be tolerated. In all such cases no refund will be given and full contracted fees will be due to Westbury Football Darts & Inflatables.
Free parking is to be supplied for our Vans / Cars / delivery vehicles or any other vehicles as required by Westbury Football Darts & Inflatables.
The company accept no liability for any damage or loss of personal property and or any injury arising from the use of the hired equipment.
If any of the hired equipment is damaged or lost during the period of hire any damage deposit paid will be used in discharge of or in part payment for repairs/replacements or lost hire contract’s. The Hirer shall indemnify Westbury Football Darts & Inflatables for the full cost of repair of any damage done to any equipment howsoever arising, which may occur during the period of the hiring as a result of the hiring. Should payment not be received as per the invoice sent then we reserve the right to take legal action and all costs will be passed on to the hirer.
Our booking system allows you to pay a part payment/booking fee for your event. The payment takes place on PayPal’s secure server and no credit or debit card details are stored by us on our server.